When two-factor authentication (which is a form of multi-factor authentication) is enabled, you can log on to the Command Center or the Web Console using a web authenticator such as Yubikey.
Before You Begin
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Verify that the web authenticator is added.
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Connect the authenticator to the USB port on your computer.
Procedure for Two-Factor Authentication
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Open the interface that you want to log on to.
For example, go to the Command Center site.
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In the User name box, enter your user name.
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In the Password box, enter your password.
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Click Login.
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Follow the instructions for the authenticator type that appears on the screen.
Example: Procedure for Two-Factor Authentication Using a Yubikey Authenticator
If you are using a Yubikey authenticator for two-factor authenticator, perform the following steps:
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Go to the Command Center using the URL that your administrator provided.
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Enter your Commvault Cloud account credentials, and then click Login.
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If a prompt appears asking you to insert the Yubikey, connect the Yubikey to the USB port.
If your Yubikey is not detected and a timeout occurs, disconnect the key from the USB port and connect it again.
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Touch the Yubikey.
If your Yubikey has a button or a gold disc, tap it.
Example: Procedure for Passwordless Login and Using a Yubikey Authenticator
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Go to the Command Center using the URL that your administrator provided.
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Enter your Commvault Cloud account user name, and then click Login.
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If a prompt appears asking you to insert the Yubikey, connect the Yubikey to the USB port.
If your Yubikey is not detected and a timeout occurs, disconnect the key from the USB port and connect it again.
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Touch the Yubikey.
If your Yubikey has a button or a gold disc, tap it.
Example: Procedure for Web Authenticator-only Login Using Only the Yubikey Authenticator
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Go to the Command Center using the URL that your administrator provided.
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Click Login using web authenticator.