Two-factor authentication is a from of multi-factor authentication.
Can I log on using a PIN instead of a web authenticator?
Yes. You can use the PIN verification method when your web authenticator is misplaced or lost, or you do not want to use it anymore.
I lost my web authenticator. What should I do?
If your web authenticator is lost or misplaced, contact your administrator. The administrator can remove your web authenticator. If you receive a new web authenticator, add the web authenticator to your CommCell account.
Configured a web authenticator, but why do I need to enter an OTP to logon to the Commvault Cloud console, on another device?
Even if you have configured a web authenticator for a user account, such as, Windows Hello or Apple Touch Id, you may still need to enter an OTP to logon to the Command Center on another device.
This is expected if the other device does not support platform authenticators.