Verify that your environment meets the requirements.
Administrative Service Account on the vCenter
If you do not already have an administrative service account on the vCenter, you must create one. For information, see Create a Custom vCenter Server Role Using PowerCLI in the VMware documentation.
Backup Gateway for On-Premises Data
To back up on-premises data, a backup gateway is required. You can install:
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The Commvault Cloud backup gateway on a VMware virtual machine or a physical Windows server in an on-premises datacenter. To review the requirements for the backup gateway on a Windows server, see Commvault Cloud Backup Gateway using a Windows Server.
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A Linux backup gateway for VMware. For more information, see Deploying a VMware Backup Gateway for Linux.
Requirements for Accessing Cloud Storage for Backups
To store your backups in the cloud, you must configure access to the cloud storage.
VMware vCenter Server
The following versions are supported for vCenter Server and vCenter Server Appliance. vCenter Server support includes support for vSphere, Virtual Disk Development Kit (VDDK), ESX or ESXi, and file system versions as provided by the vCenter version. For more information, see Correlating build numbers and versions of VMware products.
Generally, each version of the VDDK supports vCenter Server for the two previous major versions and for the next minor version. For example, VDDK 8.0.1 can be used with vCenter Server 7.x, or 8.0 Update 1.
When VMware issues new versions or updates, Commvault Cloud tests against the current service pack before announcing support. For new VMware versions or updates that are released between Commvault Cloud service packs, and for earlier supported versions or service packs, Commvault Cloud provides continuing support, including Hot Fixes as needed to address VMware changes to functions that affect backup and recovery.
Caution
Backups are no longer supported for VMware 6.7 and earlier versions. Only backups for VMware 7.0 and more recent versions are supported.
vCenter Server Versions
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8.x (all minor updates)
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7.x (all minor updates)
ESX Host Support
Before configuring backups for ESXi servers, verify that you are using Essentials licensing level or higher. The vStorage APIs for Data Protection (VADP) are not provided with the free version of ESXi.
VDDK
Commvault Cloud includes the most recent supported VDDK. Multiple versions of the VDDK are included, and the appropriate VDDK for the vSphere version is loaded automatically when required.
Virtual Machine Hardware
Version 4.0, 7.0, 8.0, 9.0, 10.0, 11.0, 13.0, 14.0, 15.0, 17.0, 18.0, 19.0, 20.0, 21.0
Virtual Machine Operating Systems
All Guest Operating Systems supported by VADP.
Datastore
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Network File System (NFS)
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Virtual Machine File System (VMFS)
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Virtual storage area network (vSAN)
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VMware Virtual Volume (VVol)
VMware Tools on Virtual Machines
Install the most recent version of VMware Tools supported by the host on each virtual machine. At a minimum, the version of VMware tools on virtual machines must be supported on the host and unsupported versions must be upgraded. For more information about VMware Tools support for Windows and Linux guest VMs, see the VMware Compatibility Guide.
open-vm-tools
For UNIX guest VMs that run the following operating system releases, open-vm-tools can be used:
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Fedora 19 and more recent versions
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Debian 7.x and more recent versions
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openSUSE 11.x and more recent versions
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Recent Ubuntu (12.04 LTS, 13.10 and more recent versions)
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Red Hat Enterprise Linux 7.0 and more recent versions
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Oracle Linux 7.0 and more recent versions
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SUSE Linux Enterprise 12 and more recent versions
For more information, see VMware support for open-vm-tools (2073803).
Ports
In an environment that includes firewalls, the vCenter, ESX servers, and Virtual Server Agent must be able to communicate with each other. To ensure that all components can communicate through the firewall, verify that the ports for web services (default: 443) and TCP/IP (default: 902) are open for bidirectional communication on each of these machines.
vCenter
Port for web service (default: 443) must be open. If vCenter is configured to use non-default ports, the non-default ports must also be opened.
ESX Server
Ports for web service (default: 443) and TCP/IP (default: 902) must be open for the vStorage APIs for Data Protection.
Allocation Unit Size of NTFS Volumes
The cluster size or the allocation unit size of an NTFS volume in a virtual machine must be multiple of 1024 bytes per cluster. You can set the cluster size before formatting a volume. The default cluster size is 4096 bytes per cluster.
DISCLAIMER
Certain third-party software and service releases (together, "Releases") may not be supported by Commvault. You are solely responsible for ensuring Commvault’s products and services are compatible with any such Releases.