Installing a Commvault Cloud Package on a Windows Server - Via Commvault Cloud Backup Gateway

On a Windows server, you can install the Metallic package (direct to cloud) using either the interactive mode or the silent mode.

This means that the package will be installed in the data source and will use the Metallic backup gateway to perform backup and restore operations (that is, the Metallic package installed in the data source will not need direct access to cloud storage like Air Gap Protect, Microsoft Azure, or Amazon S3).

Use this installation method when you want to back up your data via the Metalic backup gateway with network gateway role enabled. If there is no such backup gateway server with network role enabled, then you can enable a network gateway role for an existing backup gateway server (for more information, see Enabling Network Gateway Role for an Existing Server).

Before You Begin

  • Download the Metallic package from the Metallic Service Catalog. When you configure a new application and select a direct to cloud installation, the download link is available.

  • Copy the authcode when you download the Metallic package if the following applies to you:

    • You want to install the Metallic package using the silent mode.

    • You want authenticate with the server using an authcode instead of your Metallic credentials.

Interactive Mode

  1. Log on to the computer as an Administrator or as a member of the Administrator group on that computer.

  2. Go to the location where you saved the Metallic package, and then find and double-click the file (for example, WindowsFileServer64.exe or MSSQLServer64.exe).

    The Custom Package Manager dialog box appears.

  3. Extract the installation files.

    The Metallic installer automatically runs. (If the installer does not automatically run, go to the location where you extracted the files and double-click the Setup.exe file.)

  4. Follow the instructions in the installation wizard.

  5. In the installer screen, enter the backup gateway host name and tunnel port (in the format hostname:tunnelport) of the backup gateway server that has the network gateway role enabled. The default tunnel port is 8403.

  6. When prompted, enter your Metallic credentials or the authcode.

Silent Mode

  1. Log on to the computer as an Administrator or as a member of the Administrator group on that computer.

  2. On the command line, go to the location where you saved the Metallic package, and then type the following command:

    WindowsSeed64.exe /silent /install /gateway <Gateway_IP> /authcode <Tenant_AuthCode>

    Where:

    • <Gateway_IP> is IP address of the backup gateway

    • <Tenant_AuthCode> is the authorization code that you copied when you downloaded the Metallic package

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