The Global Command Center is a centralized management interface that enables managed service providers (MSPs) and resellers to oversee multiple CommCell environments efficiently. It allows for standardized settings, policies, and configurations across all tenant environments.
Key Components
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Dashboard: Provides insights into environment status, Service Level Agreements (SLAs), disk space, storage, and overall health.
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Reports: Offers detailed reports on tenant environments, including CommCell entities, SLA compliance, storage utilization, and backup/restore summaries.
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Jobs: Allows monitoring and management of active jobs, with capabilities to suspend, kill, or resume operations based on user permissions.
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Monitoring: Displays alerts and events to keep administrators informed about system statuses and potential issues.
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Management: Facilitates the administration of companies, users, and user groups..
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Configuration blueprint: Enables configuration of alerts, server groups, entity tags, and user groups to tailor the environment to specific needs.