You can deactivate activities on a tenant account. After you deactivate activities, the tenant can continue to store data from existing backups.
Note
After deactivation, a tenant account remains in a billable state.
Procedure
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From the Commvault MSP Portal, go to Managed Accounts.
The Managed Accounts page appears.
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For the account you want to deactivate, click the Actions button
and then click Deactivate.
The Deactivate Account dialog box appears.
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Select the activities that you want to disable, and then click Deactivate account.