Restoring an Entire Exchange Online Mailbox to a PST or MSG File

You can restore the entire Exchange Online mailbox to a PST file.

Procedure

1. From the navigation pane, go to Protect > Office 365.

   The Office 365 apps page appears.

2. On the Apps tab, click the app.

   The Overview tab appears.

3. On the Mailboxes tab, on the upper-right area of the page, click Restore.

   The available Restore options tool appears.

4. To restore individual mailboxes, select Restore mailboxes, and then click Next.

   Backup content appears in a list format for the mailbox or all public folders.

5. From the list, expand the folders to locate the items you want to restore, and then select the items.

   You can use the Search bar to filter mailbox contents and find the items you want to restore.

6. At the top area of the page, click Restore.

   The Destination tab appears.

7. On the Destination tab, select File Location, configure the restore destination, and then click Next.

   1. From the Server list, select the server where the data will be restored.

   2. From the File type list, select PST or MSG.

   3. Beside the Path list, click Browse, select a folder from the list.

   4. Click Save.

   The Options tab appears.

8. Configure options for the restored messages, and then click Next:

   • To include deleted items in the restore, select Include deleted items.

   • To restore a large data set to multiple PST files, select the Limit PST size to check box, and then enter the maximum size for the PST files. You cannot enter a value that is greater than 45 GB.

   The Review tab appears.

9. Review the items you selected for restore, and then click Submit to start the restore operation.

   The Summary tab appears.

10. Click Close.