Previewing Exchange Online Messages and Attachments

You can preview email messages and some attachments that were archived from your Exchange Online mailbox. This operation can help you download, export, or restore the correct messages.

Procedure

  1. From the navigation pane, go to Protect > Office 365.

    The Office 365 Overview page appears.

  2. Click the user account in the upper-right area, and then go to View > Self-service view.

    The Self-service dashboard appears.

  3. On the Self-service dashboard, in the Exchange Online section, click Restore.

    Exchange Online Self-Service Dashboard

    The message selection page appears.

  4. From the email list, select a message.

    In the right pane, a preview of the message appears.

    Exchange Online Self-Service Message List

  5. To view an attachment, in the message preview, beside Attachments, click the link for the file.

    Exchange Online Self-Service Attachment Link

    A dialog box appears that contains a preview of the attached file.

  6. To find a specific email, in the upper-left area of the page, in the Search box, enter any keywords that are related to the email, and then press Enter.

    Exchange Online Self-Service Search Messages

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