Paid Subscription
Customer has 30 days from the date of service termination or expiry, to recover any archived data and if required create a support case to assist with data recovery. Customer’s data will be irretrievably deleted after the 30-day period. If Customer fails to retrieve its archived data within the 30-day period, Customer will no longer have access to its archived data.
Trial
During the 30-day trial period, Customer may recover its archived data and if required create a support case to assist with data recovery. After the 30-day trial period, Customer’s data will be irretrievably deleted. If the Customer fails to retrieve its archived data during the 30-day trial period, Customer will no longer have access to its archived data.