You can download one or more of your backed up files and folders to a specific location in your computer. During the download operation, if you select multiple files or folders, the data will be compressed and downloaded as a zip file.
Note
The download size limit is 1 GB.
Procedure
-
From the navigation pane, go to Protect > Laptops.
The Laptops page appears.
-
Click RESTORE for the computer that contains the data you want to download.
Alternatively, you can click SETTINGS for the computer that contains the data you want to download, and then click Restore.
-
On the Restore files page, navigate to the folder containing the data to be downloaded.
Note
You can also download files or folders that have not been backed up. To display all files and folders in the computer, click Showing latest backups and then select Show live machine data.
-
Select the data and then click Download.
Results
-
The files and folders are downloaded to the selected location in your computer.
-
If the download operation initiated a job, then it is listed on the Recent downloads page in the Metallic console. You will receive an email notification when the download operation is complete with a link to the Recent downloads page in the Metallic console.
What to Do Next
To view the list of downloaded files on the Recent downloads page, click Recent downloads 
on the top right corner of the Metallic console. For more information, see Accessing Recent Downloads.