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Teams

Updated Wednesday, September 13, 2023

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You can use the Metallic software to back up and restore Microsoft Teams.

What Is Backed Up and What Can Be Restored

Teams Items	Type of Items	Backups You Can Perform	Restores You Can Perform
Teams	Private teams Public teams Org-wide teams	Forever incremental backups	The current location (in place) A different team on a different channel (out of place)
Channels	Regular channels Private channels Shared channels Posts Tabs	Forever incremental backups	The current location (in place) A different team on a different channel (out of place)
Tabs	Posts Files Websites Word, Excel, PowerPoint, and PDF document libraries	Forever incremental backups	The current location (in place) A different team on a different channel (out of place)
Users and AD Groups	Personal chats Group chats Meeting chats Channel messages	Forever incremental backups	A OneDrive for Business account
Posts	Conversations Replies	Forever incremental backups	The current location (in place) A different team on a different channel (out of place)
Channel files	Files	Forever incremental backups	The current location (in place) A different team on a different channel (out of place)
OneNote files	Files	Forever incremental backups	The current location (in place) A different team on a different channel (out of place)

What Is Not Backed Up

Data from SharePoint folders other than the channel folder. You can back up documents only from the channel folder.
Wikis: Microsoft no longer supports wikis, so they cannot be backed up.

What Cannot Be Restored

Posts or channels cannot be restored to a file location. You can restore only Teams uploaded files to a file location.
Wikis: Microsoft no longer supports wikis, so they cannot be restored.

Considerations

For items to be backed up, each team must have at least one user that is assigned the owner role.
After restoring a custom tab, you must manually link the content of the tab to view it.
To back up hosted content, see Commvault KB article 67692.

Supported Regions

Region	Description
Default Global Region	The default global version of Dynamics 365 available for enterprises, where enterprise, business essentials, and academic Dynamics 365 tenants reside.
GCC Cloud Region	The U.S. federal, state, local, or tribal government, and contractors holding or processing data on behalf of the U.S. government.
GCC High Cloud Region	The United States Department of Defense, as well as contractors holding or processing DoD controlled unclassified information.

Authentication

Modern authentication is used to access data for backups and restores.