Subscription Usage for Dynamics 365


You can view subscription usage for databases in the Dynamics 365 Report.

Unique users are calculated for all Microsoft Dynamics 365 (D365) applications as follows:

  • Unique IDs in Active Directory that are employees of the company that licensed Dynamics 365 are counted as unique users.

  • Unique users that have full access to one or more of the Dynamics 365 applications are counted as unique users.

  • Unique users that have direct access to more than one application are only counted one time.

If a user was protected for one or more days in the month, the user is counted. The user is counted even if they are removed from a backup schedule within the same month. If data that is associated with the user is backed up, the user is counted.

For example, if data for User 1 and User 2 is protected on the first day of the month, and User 1 is removed from the system later that month, the total number of unique users for the month is 2. In the following month, if User 1 does not have full access to Dynamics 365 and User 2 does, the total number of unique users is 1.


  1. From the navigation pane, click Usage Summary.

    The Usage Summary page appears, showing a summary of service subscriptions and their usage.

  2. Click Dynamics 365.

    The Dynamics 365 usage report appears.

  3. To view information for a specific time frame, click Time frame, and then select one of the time options.

Data Usage Per Month

The Data Usage Per Month chart displays total unique users protected. This chart updates when you select a time frame from the Time frame filter.

Monthly Usage

The Monthly Usage table displays monthly usage information for each user. This table updates when you click a month bar in the Data Usage Per Month chart.

Optional: Configure any of the following options to filter or export the Monthly Usage data:

  • To hide columns, click the Column button , un-select the columns that you want to hide, and then click Save.

  • To export data, click the Export button , select the export file format, and then save the file to your local computer.