Before using the Endpoint solution, add an antivirus exclusion.
Add an antivirus exclusion for the installation path: Metallic_installation_directory\Metallic\Contentstore. For example, add c:\Program Files\Metallic\ContentStore.
Additionally or alternatively, add antivirus exclusions to the following executable files:
archiveIndex.exe
AuxCopy.exe
CLBackup.exe
clBackupXP.exe
CLDBengine.exe
CloudTestTool.exe
CLReboot.exe
CLRestore.exe
ConfigureClientTool.exe
cv7z.exe
cvd.exe
CvDiagnostics.exe
CVDistributor.exe
CvEdgeMonitor.exe
CVExpPluginRegSvr.exe
CVFileScan.exe
cvfwd.exe
CVNetChk.exe
CVPing.exe
CvPostOps.exe
CvProductionDataUtil.exe
CVRestart.exe
CVRetrieveResults.exe
CVRolesManager.exe
CvSyncProxy.exe
CVVersion.exe
DlpRecaller.exe
DriverInstaller.exe
EdgeUploader.exe
GxAdmin.exe
GXDCRemove.exe
GxSplash.exe
GxWinClusterPlugin.exe
IFind.exe
InstallUpdates.exe
MigrationAssistant.exe
RemoveUpdates.exe
Setup.exe
SIMCallWrapper.exe
unzip.exe
UpdateNotificationCenter.exe
For example, add c:\Program Files\Metallic\ContentStore\UpdateNotificationCenter.exe as an antivirus exclusion.
If outbound traffic to TCP 80/443 is restricted, contact Customer Support by creating a support case.