Verify that your environment meets the system requirements for the Metallic backup gateway.
Microsoft Windows Server 2022 Editions
Microsoft Windows Server 2019 Editions
Microsoft Windows Server 2016 Editions
You can install the Metallic backup gateway on a virtual machine or a physical server in an on-premises datacenter. To reduce network latencies and performance degradation, place the Metallic backup gateway adjacent to the data source.
The following hardware sizing guidelines are for the initial deployment of the Metallic backup gateway.
Back-end storage size (BET)
Up to 50 TB
Operating system disk
Dedicated SSD data disk
This is the disk where you will install the backup gateway software.
The data disk is used for program files, deduplication, indexing, and logs.
200 GB (minimum)
Increase the size of this disk as you reach usage thresholds.
1 Gbps (minimum)
If your environment has more than 50 TB of data, contact Metallic Sales for sizing guidelines.
The on-premises Metallic backup gateway must be able to connect to the Metallic backup service and must be able to access the servers that need to be backed up:
TCP 443 outbound must be open to access the following:
Metallic backup service (*.metallic.io)
Metallic storage (*.blob.core.windows.net)
Azure services (*.cloudapp.azure.com)
If applicable, your storage location in AWS (*.s3.amazonaws.com)
TCP 8400 and 8403 must be open between the backup gateway and any on-prem data sources that you want to protect.
To back up on-prem VMware servers, the backup gateway must be able to access the VMware environment and components:
vSphere vCenter server: Port for web service (default: 443) must be opened. If vCenter is configured to use non-default ports, the non-default ports must also be opened.
vSphere ESX server: Ports for web service (default: 443) and TCP/IP (default: 902) must be opened for the vStorage APIs for data protection.
Note: If you use VMware Cloud on AWS (VMC) or Azure VMware Solution (AVS), there are no port requirements for the ESXi hosts.
To back up Hyper-V virtual machines (VMs), the Metallic VM proxy must be able to access the backup gateway on the port for the web service (default: 443).
Tenant computers must be able to connect to the following URLs (all URLs support HTTPS and can be accessed on port 443):
cloud.commvault.com (download software to install, update, or upgrade client computers)
downloadcenter.commvault.com (download software to install, update, or upgrade client computers)
https://time.akamai.com (fetch Akamai server time to generate Akamai token)
*.mapbox.com (provide location of the client or laptop, and fetches data such as city name)
*.skyhookwireless.com (provide location of the client or laptop, and fetches data such as city name)