Subscription Usage for Endpoint


You can view subscription usage for Endpoint in the Endpoint Usage Report.

Note: Users are calculated based on the number of discovered user profiles on all backed up computers.

If a user was protected for one or more days in the month, the user is counted as part of the total user usage. The user is counted even if it is removed from a backup schedule or if backup data was deleted from the system within the same month. If the user is not backed up in the following months, it is not counted as part of subscription usage for those months.

For example, if User 1 and User 2 are protected on the first day of the month, and User 1 is removed from the system later that month, the total number of users protected in the month is two users. If User 1 is not backed up in the following month and User 2 is backed up, the total number of users protected in the month is one user.


  1. From the navigation pane, click Usage Summary.

    The Usage Summary page appears, showing a summary of service subscriptions and their usage.

  2. Click Endpoint.

    The Endpoint usage report appears.

  3. To view information for a specific time frame, click Time frame, and then select one of the time options.

Total Unique Users Per Month

The Total Unique Users Per Month chart displays total unique users protected. This chart updates when you select a time frame from the Time frame filter.

Monthly Usage

The Monthly Usage table displays monthly usage information for each user protected. This table updates when you click a month bar in the Total Unique Users Per Month chart.

Optional: Configure any of the following options to filter or export the Monthly Usage data:

  • To hide columns, click the Column button , un-select the columns that you want to hide, and then click Save.

  • To export data, click the Export button , select the export file format, and then save the file to your local computer.