Installing Software Using a Third-Party Tool

The Endpoint package can be pushed and installed using third-party software such as Microsoft System Center Configuration Manager (SCCM) or Jamf software.

Before You Begin

1. Retrieve the authorization code.

2. On the Endpoint tab, click Download Packages.

3. Optional: If you need to configure Full Disk Access for macOS laptops, download the Privacy Preferences Policy Control (PPPC) payload and add it to your MDM profile.

Procedure

Configure the third-party software to run the following command from the folder containing the laptop package contents.

• Windows

  Windows packages use a self-extracting executable that can be launched using a deployment tool with command line. The package must be pushed to the machine locally before running the command line. Running the package remotely over the network is not supported.

  WindowsEndpoint32.exe /silent /install /authcode authcode

  WindowsEndpoint64.exe /silent /install /authcode authcode

  Where authcode is the authorization code. The authorization code is required if the package does not contain user credentials for an installation user.

  Optionally, to hide the Edge Monitor application and Metallic shortcuts from the end users, enter /hideapps.

  WindowsEndpoint32.exe /silent /install /authcode authcode /hideapps

  WindowsEndpoint64.exe /silent /install /authcode authcode /hideapps

• Macintosh Operating System (macOS)

  Silent macOS packages use the macOS pkg framework. These can be directly placed into the Jamf Casper software to run anytime. The package does not take arguments on command line, so you need to create a text file with the arguments, on the local macOS computer.

  On the local macOS computer, create an "install.ini" file in the global application support directory:

  • Path to the ini file: /Library/Application Support/Commvault/install.ini

  • Parameters inside the ini file:

    • AUTH_CODE="######"

    • HIDE_APPS="YES"

      Note: Add the optional HIDE_APPS parameter to hide the Edge Monitor application and Metallic shortcuts from the end-users.

      After creating the text file, you can push the macOS.pkg package to the client.

      sudo installer -pkg path_to_pkg -target /

• UNIX Operating System

  For silent install on a UNIX machine, perform the following steps:

  1. Extract the tar file.

     tar -xvf LinuxEndpoint.tar

     A pkg folder is created on the computer.

  2. Go to the pkg folder.

     cd pkg

  3. Run the installer.

     sudo ./silent_install -p default.xml -authcode authcode

     Where authcode is the authorization code. The authorization code is required if the package does not contain user credentials for an installation user.

• For interactive or semi-silent install on a UNIX machine, use the following:

  ./cvpkgadd –authcode authcode

  Where authcode is the authorization code. The authorization code is required if the package does not contain user credentials for an installation user.