Install Software and Authenticate Users

Updated

To backup and monitor endpoint data, the Endpoint package must be installed on your users' laptops and desktops. You can ask your users to download and to install the laptop package, or you can perform a silent installation of the laptop package. To decide which method to use in your environment, review the details of each method.

Important: Metallic supports up to three devices per user.

Interactive installations

User authentication

Tenant administrator action

User action

Active Directory

  • Configure an Active Directory identity server.

  • Distribute the link for the laptop package and the auth code to users. Users can also use their email addresses to register their laptops.

Download and install the laptop package, and then register the laptop or desktop with the auth code provided by the tenant administrator or your email address.

SAML

  • Configure an identity provider that supports SAML.

  • Distribute the link for the laptop package and the auth code to users.

Download and install the laptop package, and then register the laptop or desktop with the auth code provided by the tenant administrator.

Local

Create users and automatically send the users email invitations. The email invitation contains a link for the laptop package and user credentials.

Download and install the laptop package, and then register the laptop or desktop with the credentials in the invitation email.

Mass distribution

User authentication

Tenant administrator action

User action

Active Directory

  • Configure an Active Directory identity server.

  • Install the laptop package by using a third-party tool and the auth code.

None

SAML

  • Configure an identity provider that supports SAML.

  • Install the laptop package by using a third-party tool and the auth code.

None