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Teams

You can use the Commvault software to back up and restore Microsoft Teams.

What Is Backed Up and What Can Be Restored

Teams Items

Type of Items

Backups You Can Perform

Restores You Can Perform

Teams

  • Private teams

  • Public teams

  • Org-wide teams

Forever incremental backups

  • The current location (in place)

  • A different team on a different channel (out of place)

Channels

  • Regular channels

  • Private channels

  • Shared channel

  • Posts

  • Tabs

Forever incremental backups

  • The current location (in place)

  • A different team on a different channel (out of place)

Tabs

  • Posts

  • Files

  • Websites

  • Word, Excel, PowerPoint, and PDF document libraries

Forever incremental backups

  • The current location (in place)

  • A different team on a different channel (out of place)

Users and AD Groups

  • Personal chats

  • Group chats

  • Meeting chats

  • Channel messages

Forever incremental backups
  • A OneDrive for Business account

Posts

  • Conversations

  • Replies

Forever incremental backups

  • The current location (in place)

  • A different team on a different channel (out of place)

  • A file location where Office 365 physical clients are installed

Channel files

Files

Forever incremental backups

  • The current location (in place)

  • A different team on a different channel (out of place)

  • A file location where Office 365 physical clients are installed

OneNote files

Files

Forever incremental backups

  • The current location (in place)

  • A different team on a different channel (out of place)

  • A file location where Office 365 physical clients are installed

SharePoint additional drives and folders

  • Default Document Library

  • Additional Libraries (user created)

  • Teams Wiki Data

Forever incremental backups

  • The current location (in place)

  • A different team on a different channel (out of place)

  • A file location where Office 365 physical clients are installed

What Is Not Backed Up

  • Data from SharePoint folders other than the channel folder. You can back up documents only from the channel folder.

  • Wikis: Microsoft no longer supports wikis, so they cannot be backed up.

  • Preservation Hold Library

  • Data under the default Notes tab will not be backed up. It will be protected using the SharePoint agent.

What Cannot Be Restored

  • Posts or channels cannot be restored to a file location. You can restore only Teams uploaded files to a file location.

  • Wikis: Microsoft no longer supports wikis, so they cannot be restored.

  • Preservation Hold Library

  • Data under the default Notes tab will not be restored. It will be protected using the SharePoint agent.

Considerations

  • For items to be backed up, each team must have at least one user that is assigned the owner role.

  • After restoring a custom tab, you must manually link the content of the tab to view it.

  • To resolve a 400 Bad Request error response when creating a channel, see Commvault KB article 84762.

Supported Regions

Region

Description

Default Global Region

The default global version of Dynamics 365 available for enterprises, where enterprise, business essentials, and academic Dynamics 365 tenants reside.

GCC Cloud Region

The U.S. federal, state, local, or tribal government, and contractors holding or processing data on behalf of the U.S. government.

GCC High Cloud Region

The United States Department of Defense, as well as contractors holding or processing DoD controlled unclassified information.

Authentication

Modern authentication is used to access data for backups and restores.

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