Verify that your environment meets the system requirements for the MediaAgent.
Operating System
Important
Use the most recent version of the operating system that is listed. The Commvault software fully supports the most recent version of an operating system, until the vendor ends support. More recent versions of the Commvault software might not install on operating systems that are not supported by the vendor anymore. For information about the support lifecycle of an operating system, contact the vendor.
AIX
Data protection on Logical Partitioning (LPAR) and Workload Partitioning (WPAR) is supported.
|
Operating system |
Processor architecture |
|---|---|
|
AIX 7.2 64-bit |
PowerPC (including IBM System p) |
|
AIX 7.1 64-bit |
PowerPC (including IBM System p) |
|
AIX 6.1 64-bit |
PowerPC (including IBM System p) |
HP-UX
|
Operating system |
Processor architecture |
|---|---|
|
HP-UX 11i v3 (11.31) 64-bit |
Itanium |
|
HP-UX 11i v2 (11.23) 64-bit |
Itanium |
Linux
|
Operating system |
Processor architecture |
|---|---|
|
AlmaLinux 8.x with glibc 2.28.x * |
x64 |
|
Amazon Linux 2 AMI (HVM) - Kernel 5.10, SSD Volume Type * |
|
|
Debian 9.x |
x64 |
|
OpenSuSE 13.2 with glibc 2.19 * |
x64 |
|
Oracle Linux 8.x with glibc 2.28.x |
x64 |
|
Oracle Linux 7.x with glibc 2.17.x or a more recent version |
|
|
Red Hat Enterprise Linux 9.x with glibc 2.34.x |
x64 |
|
Red Hat Enterprise Linux 8.x with glibc 2.28.x |
x64 |
|
CentOS 8.x Linux with glibc 2.28.x * |
x64 |
|
Red Hat Enterprise Linux/CentOS 7.x with glibc 2.17.x or a more recent version |
|
|
Rocky Linux 8.x with glibc 2.28.x |
x64 |
|
SuSE Linux 12 (Initial Release/SP1/SP2/SP3/SP4/SP5) with glibc 3.x Deduplication stores are not supported on PowerPC (little endian). |
|
|
SuSE Linux 12 (Initial Release/SP1/SP2/SP3/SP4/SP5) with glibc 2.x Deduplication stores are not supported on PowerPC (little endian). |
|
|
SuSE Linux Enterprise Server 15 SP3 with glibc 2.31.x |
x64 |
|
SuSE Linux Enterprise Server 15 with glibc 2.26.x |
x64 |
|
Ubuntu 20.04 LTS |
|
|
Ubuntu 19.04 |
|
|
Ubuntu 18.04 LTS |
|
|
Ubuntu 16.04 LTS * |
|
|
Ubuntu 14.04 LTS * |
|
Solaris
|
Operating system |
Processor architecture |
|---|---|
|
Solaris 11.x |
Ultra5 station or more recent Dual processors recommended. |
|
Solaris 11.x |
x64 |
|
Solaris 10 Update 6 or equivalent sol-10-encrypt-GA-iso.zip package is required on Solaris 10. |
|
Windows
|
Operating system |
Processor architecture |
|---|---|
|
Microsoft Windows Server 2022 Standard Editions |
x64 |
|
Microsoft Windows Server 2022 Datacenter Editions |
x64 |
|
Microsoft Windows Server 2019 Editions |
All Windows-compatible processors are supported |
|
Microsoft Windows Server 2019 Core Editions |
All Windows-compatible processors are supported |
|
Microsoft Windows Server 2012 R2 Editions For more information, see Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8.x. |
All Windows-compatible processors are supported |
|
Microsoft Windows Server 2012 Editions For more information, see Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8.x. |
All Windows-compatible processors are supported |
|
Microsoft Windows Client 10 Editions Tape libraries/drives are not supported. |
All Windows-compatible processors are supported |
|
Microsoft Windows Server 2016 Editions For more information, see Considerations for Microsoft Windows Server 2016. |
All Windows-compatible processors are supported |
|
Microsoft Windows 11 Pro Tape libraries/drives are not supported. |
x64 |
Note
* Tape is not supported because the operating system is not Long Term Supportable (LTS).
Hardware
|
Component |
Space required |
|---|---|
|
Software |
20 GB on the operating system drive This space is used for temporary files copied during the installation or upgrade of the MediaAgent software. |
|
MediaAgent software and log file growth |
10 GB |
-
For optimal performance—which is particularly important in the following cases—use a solid-state drive (SSD) technology for the local index cache disk:
-
NAS filers running NDMP backups
-
Backing up large file servers
-
Any situation where performance is critical
-
-
For hardware requirements for the index cache, see Indexing: Planning.
-
Recommended hardware requirements for MediaAgents is explained in the following pages, based on the deduplication mode required for your environment:
Software That Is Automatically Installed
File System Agent
If not already installed, the Windows File System Agent or Linux File System Agent is installed. For more information, see the following:
Note
On Windows computers, to successfully restore NAS data and Domino emails on the web, install a 32-bit file system proxy instance on a 64-bit computer.
Microsoft Visual C++ Redistributable 2017
Starting with Service Pack 18, Microsoft Visual C++ Redistributable 2017 (vcredist2017.exe) is automatically installed.
If a computer does not have the most recent Windows updates, the installation of Microsoft Visual C++ Redistributable 2017 will fail in installing Universal C Runtime. The following Windows updates must be installed to prevent the installation failure. The updates are not required on the most recent Windows operating system versions, such as Microsoft Windows 10 and Microsoft Windows Server 2016, because these versions have the Universal C Runtime already installed.
-
KB2919355
-
KB2939087
-
KB2975061
-
KB2999226
.NET Framework
.NET Framework 4.6.2 is automatically installed. Note that .NET Framework 4.6.2 can co-exist with other versions of this software.
Cloud Server
The MediaAgent can be installed on a virtual server in a cloud, such as Virtual Server in Amazon EC2. After the installation, verify that the remote clients can access this MediaAgent.
Tape Hardware
For information about tape hardware/driver support, see Tape Storage Matrix.
DISCLAIMER
Certain third-party software and service releases (together, "Releases") may not be supported by Commvault. You are solely responsible for ensuring Commvault’s products and services are compatible with any such Releases.