CommServe Hardware Refresh Overview

CommServe Hardware Refresh is the process of moving an existing CommServe database to new hardware.

The following documentation provides information on upgrading the hardware when both the old and new hardware have the same version of CommServe software. (If you want to upgrade the CommServe software as well as replace your old hardware, see CommServe® Upgrade with Hardware Refresh.)

When to Use It

CommServe Hardware Refresh can be used in many situations, including the following:

• Upgrade the Operating System, to take advantage of the features in the latest Operating System.

• Upgrade the Hardware, to provide more disk space and faster processors to optimize the CommServe performance.

How to Do It

This process involves the following steps:

1. Preparing the New Hardware

   Set up and configure the new computer to be ready for migrating the CommServe database.

2. Migrating the CommServe to the New Hardware

   • Preparing the Old CommServe Computer for Shutdown

     Perform a disaster recovery backup and other important operations before decommissioning the old hardware.

   • Setting Up the CommServe Database in the New Hardware

     Install and set up the CommServe software using the disaster recovery backup from the old CommServe computer.

3. Post Migration Operations

   Fine tune the new computer to match the settings from the old CommServe computer.